/* ─────────────────────────────────────────────
   Elgouna Command Center — Light Glassmorphism
   ───────────────────────────────────────────── */

:root {
  /* Elgouna palette (light) */
  --eg-navy: #0E2A4E;
  --eg-navy-soft: #234876;
  --eg-blue: #2B6CB0;
  --eg-sky: #5AA9E6;
  --eg-coral: #E87722;     /* starfish */
  --eg-coral-soft: #F4A56A;
  --eg-sand: #F6EFE2;
  --eg-cream: #FBF8F1;
  --eg-mist: #EEF3F8;
  --eg-text: #0E2A4E;
  --eg-muted: #5C6C82;
  --eg-line: rgba(14, 42, 78, 0.08);

  /* Service accents */
  --svc-surveys: #2F855A;
  --svc-leads:   #5A4FCF;
  --svc-apis:    #2B6CB0;
  --svc-bot:     #B25C00;
  --svc-calls:   #D63D5A;

  /* Glass */
  --glass-bg: rgba(255, 255, 255, 0.58);
  --glass-bg-strong: rgba(255, 255, 255, 0.78);
  --glass-border: rgba(255, 255, 255, 0.85);
  --glass-shadow: 0 10px 40px -10px rgba(14, 42, 78, 0.18), 0 2px 6px rgba(14, 42, 78, 0.05);
  --glass-shadow-hi: 0 20px 60px -10px rgba(14, 42, 78, 0.25), 0 2px 8px rgba(14, 42, 78, 0.08);

  --r-sm: 10px;
  --r-md: 14px;
  --r-lg: 20px;
  --r-xl: 28px;
}

* { box-sizing: border-box; }
html, body {
  margin: 0; padding: 0;
  width: 100%; max-width: 100vw;
  overflow-x: hidden;
}
img, svg, video, canvas { max-width: 100%; }

body {
  font-family: 'Manrope', ui-sans-serif, system-ui, -apple-system, sans-serif;
  color: var(--eg-text);
  background: #F4F1EA;
  min-height: 100vh;
  overflow-x: hidden;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

/* Animated coastal background */
.bg-stage {
  position: fixed; inset: 0; z-index: 0;
  overflow: hidden;
  background:
    radial-gradient(1200px 800px at 85% -10%, rgba(232, 119, 34, 0.18), transparent 60%),
    radial-gradient(900px 700px at -10% 30%, rgba(90, 169, 230, 0.22), transparent 65%),
    radial-gradient(800px 600px at 60% 110%, rgba(43, 108, 176, 0.14), transparent 60%),
    linear-gradient(180deg, #FBF8F1 0%, #F0EAD9 40%, #EAE2CE 100%);
}
.bg-orb {
  position: absolute;
  border-radius: 50%;
  filter: blur(60px);
  opacity: 0.55;
  animation: drift 18s ease-in-out infinite;
}
.bg-orb.o1 { width: 480px; height: 480px; background: #5AA9E6; top: -120px; left: -100px; }
.bg-orb.o2 { width: 380px; height: 380px; background: #E87722; top: 30%; right: -120px; animation-delay: -6s; }
.bg-orb.o3 { width: 360px; height: 360px; background: #B6CCE4; bottom: -120px; left: 30%; animation-delay: -12s; }

@keyframes drift {
  0%, 100% { transform: translate(0, 0) scale(1); }
  50% { transform: translate(30px, -20px) scale(1.05); }
}

/* Grain overlay for premium feel */
.bg-grain {
  position: fixed; inset: 0; z-index: 1; pointer-events: none;
  background-image: url("data:image/svg+xml,%3Csvg viewBox='0 0 200 200' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='2' stitchTiles='stitch'/%3E%3CfeColorMatrix values='0 0 0 0 0  0 0 0 0 0  0 0 0 0 0  0 0 0 0.08 0'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)'/%3E%3C/svg%3E");
  opacity: 0.6;
  mix-blend-mode: multiply;
}

/* Layout shell */
.app {
  position: relative;
  z-index: 2;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

/* ─── GLASS PRIMITIVE ─── */
.glass {
  background: var(--glass-bg);
  -webkit-backdrop-filter: blur(24px) saturate(180%);
  backdrop-filter: blur(24px) saturate(180%);
  border: 1px solid var(--glass-border);
  box-shadow: var(--glass-shadow);
  border-radius: var(--r-lg);
}
.glass-strong {
  background: var(--glass-bg-strong);
  -webkit-backdrop-filter: blur(30px) saturate(180%);
  backdrop-filter: blur(30px) saturate(180%);
  border: 1px solid var(--glass-border);
  box-shadow: var(--glass-shadow);
  border-radius: var(--r-lg);
}

/* ─── HEADER ─── */
.eg-header {
  position: sticky; top: 0; z-index: 30;
  padding: 14px 32px;
  margin: 14px 32px 0;
  display: flex; align-items: center; gap: 24px;
  border-radius: 999px;
}
.eg-header .brand {
  display: flex; align-items: center; gap: 14px;
  padding-right: 22px;
  border-right: 1px solid var(--eg-line);
}
.eg-header .brand img {
  height: 32px; width: auto; object-fit: contain;
}
.eg-header .brand-name {
  font-size: 11px; font-weight: 600; letter-spacing: 0.18em;
  color: var(--eg-muted); text-transform: uppercase;
}
.eg-header .brand-sub {
  font-size: 14px; font-weight: 700; color: var(--eg-navy); letter-spacing: -0.01em;
}

.eg-nav {
  display: flex; gap: 4px; flex: 1;
}
.eg-nav button {
  appearance: none; border: 0; background: transparent;
  padding: 8px 14px; border-radius: 999px;
  font: inherit; font-size: 13.5px; font-weight: 500;
  color: var(--eg-muted); cursor: pointer;
  transition: all .2s ease;
}
.eg-nav button:hover { background: rgba(14, 42, 78, 0.05); color: var(--eg-navy); }
.eg-nav button.active {
  background: var(--eg-navy); color: white;
  box-shadow: 0 4px 12px rgba(14, 42, 78, 0.22);
}

.eg-search {
  flex: 0 0 280px;
  position: relative;
}
.eg-search input {
  width: 100%; height: 38px;
  border: 1px solid var(--eg-line);
  background: rgba(255,255,255,0.55);
  border-radius: 999px;
  padding: 0 14px 0 38px;
  font: inherit; font-size: 13px;
  color: var(--eg-text);
  outline: none;
  transition: all .2s;
}
.eg-search input:focus {
  border-color: var(--eg-blue);
  background: white;
  box-shadow: 0 0 0 4px rgba(43, 108, 176, 0.1);
}
.eg-search svg {
  position: absolute; left: 13px; top: 50%; transform: translateY(-50%);
  color: var(--eg-muted);
}

.eg-header .actions { display: flex; align-items: center; gap: 8px; position: relative; }
.icon-btn {
  appearance: none; border: 0;
  width: 38px; height: 38px;
  border-radius: 50%;
  background: rgba(255,255,255,0.55);
  border: 1px solid var(--eg-line);
  display: grid; place-items: center;
  color: var(--eg-navy);
  cursor: pointer;
  position: relative;
  transition: all .2s;
}
.icon-btn:hover { background: white; transform: translateY(-1px); }
.icon-btn .dot {
  position: absolute; top: 6px; right: 6px;
  min-width: 16px; height: 16px; padding: 0 4px;
  border-radius: 999px;
  background: var(--eg-coral);
  border: 2px solid white;
  color: white;
  font-size: 9.5px; font-weight: 700;
  display: grid; place-items: center;
  line-height: 1;
  box-shadow: 0 2px 6px rgba(232,119,34,0.45);
}
.icon-btn .dot::after { content: attr(data-count); }
.icon-btn.is-active {
  background: white;
  box-shadow: 0 0 0 4px rgba(43, 108, 176, 0.12);
  color: var(--eg-coral);
}
.avatar {
  width: 38px; height: 38px; border-radius: 50%;
  background: linear-gradient(135deg, #234876, #5AA9E6);
  color: white; display: grid; place-items: center;
  font-weight: 600; font-size: 13px;
  cursor: pointer;
  border: 2px solid white;
  box-shadow: 0 2px 8px rgba(14,42,78,0.15);
}

/* ─── HERO ─── */
.hero {
  margin: 32px 32px 16px;
  padding: 32px 36px;
  display: grid; grid-template-columns: 1fr auto; gap: 32px;
  align-items: center;
  border-radius: var(--r-xl);
  position: relative;
  overflow: hidden;
}
.hero::before {
  content: ""; position: absolute; inset: 0;
  background:
    radial-gradient(circle at 100% 0%, rgba(232,119,34,0.15), transparent 50%),
    radial-gradient(circle at 0% 100%, rgba(43,108,176,0.12), transparent 50%);
  pointer-events: none;
}
.hero-greeting {
  font-family: 'Instrument Serif', serif;
  font-size: 13px; letter-spacing: 0.04em;
  font-style: italic;
  color: var(--eg-coral);
  margin-bottom: 8px;
  display: flex; align-items: center; gap: 8px;
}
.hero-greeting::before {
  content: ""; width: 24px; height: 1px; background: var(--eg-coral);
}
.hero h1 {
  margin: 0 0 8px;
  font-size: 38px; font-weight: 300;
  letter-spacing: -0.025em;
  color: var(--eg-navy);
  line-height: 1.05;
}
.hero h1 em {
  font-family: 'Instrument Serif', serif;
  font-style: italic;
  font-weight: 400;
  color: var(--eg-coral);
}
.hero p {
  margin: 0; color: var(--eg-muted);
  font-size: 15px; max-width: 620px; line-height: 1.55;
}

.hero-kpis {
  display: grid; grid-template-columns: repeat(3, 1fr);
  gap: 14px;
  min-width: 480px;
  position: relative;
}
.hero-kpi {
  background: rgba(255,255,255,0.45);
  border: 1px solid rgba(255,255,255,0.7);
  border-radius: var(--r-md);
  padding: 14px 16px;
  backdrop-filter: blur(14px);
}
.hero-kpi .lbl {
  font-size: 11px; font-weight: 600; letter-spacing: 0.06em;
  text-transform: uppercase; color: var(--eg-muted);
}
.hero-kpi .val {
  font-size: 26px; font-weight: 600; color: var(--eg-navy);
  letter-spacing: -0.02em; line-height: 1.1; margin-top: 4px;
  font-variant-numeric: tabular-nums;
}
.hero-kpi .delta {
  margin-top: 4px;
  font-size: 11.5px; font-weight: 600;
  display: inline-flex; align-items: center; gap: 3px;
}
.hero-kpi .delta.up { color: #2F855A; }
.hero-kpi .delta.down { color: #C53030; }

/* ─── MAIN GRID ─── */
.main-grid {
  display: grid;
  grid-template-columns: 1fr 340px;
  gap: 20px;
  padding: 8px 32px 40px;
}

.section-head {
  display: flex; align-items: baseline; justify-content: space-between;
  margin: 16px 4px 14px;
}
.section-head h2 {
  margin: 0; font-size: 14px; font-weight: 600;
  color: var(--eg-navy); letter-spacing: 0.02em;
  text-transform: uppercase;
  display: flex; align-items: center; gap: 10px;
}
.section-head h2::before {
  content: ""; width: 4px; height: 14px;
  background: var(--eg-coral); border-radius: 2px;
}
.section-head .meta {
  font-size: 12px; color: var(--eg-muted);
}

/* ─── SERVICE CARDS ─── */
.cards-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 18px;
}
.cards-grid > .svc-card:nth-child(5) { grid-column: 1 / -1; }

.svc-card {
  position: relative;
  overflow: hidden;
  padding: 22px 24px 20px;
  display: flex; flex-direction: column;
  gap: 16px;
  transition: transform .3s cubic-bezier(.2,.7,.2,1), box-shadow .3s;
  border-radius: var(--r-lg);
  cursor: default;
}
.svc-card:hover {
  transform: translateY(-3px);
  box-shadow: var(--glass-shadow-hi);
}
.svc-card::before {
  content: "";
  position: absolute; inset: 0;
  background: radial-gradient(circle at top right, var(--svc-accent, var(--eg-blue)), transparent 50%);
  opacity: 0.10;
  pointer-events: none;
}

.svc-head {
  display: flex; align-items: flex-start; justify-content: space-between;
  gap: 16px;
  position: relative;
}
.svc-icon {
  width: 44px; height: 44px;
  border-radius: 12px;
  display: grid; place-items: center;
  background: var(--svc-accent);
  color: white;
  box-shadow: 0 6px 18px -4px var(--svc-accent);
  flex-shrink: 0;
}
.svc-title-block { flex: 1; min-width: 0; }
.svc-title {
  font-size: 18px; font-weight: 700;
  color: var(--eg-navy); letter-spacing: -0.015em;
  line-height: 1.2;
  display: flex; align-items: center; gap: 8px;
}
.svc-subtitle {
  font-size: 12.5px; color: var(--eg-muted);
  margin-top: 3px; line-height: 1.4;
}

.svc-status {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 3px 8px;
  background: rgba(47, 133, 90, 0.12);
  color: #2F855A;
  font-size: 11px; font-weight: 600;
  border-radius: 999px;
  letter-spacing: 0.02em;
}
.svc-status.warn { background: rgba(232, 119, 34, 0.14); color: var(--eg-coral); }
.svc-status.danger { background: rgba(214, 61, 90, 0.13); color: #D63D5A; }
.svc-status .pulse {
  width: 6px; height: 6px; border-radius: 50%;
  background: currentColor;
  box-shadow: 0 0 0 0 currentColor;
  animation: pulse 2s infinite;
}
@keyframes pulse {
  0% { box-shadow: 0 0 0 0 rgba(47, 133, 90, 0.6); }
  70% { box-shadow: 0 0 0 6px rgba(47, 133, 90, 0); }
  100% { box-shadow: 0 0 0 0 rgba(47, 133, 90, 0); }
}

.svc-stats {
  display: grid; grid-template-columns: repeat(3, 1fr);
  gap: 10px;
  position: relative;
}
.svc-stat {
  background: rgba(255,255,255,0.45);
  border: 1px solid rgba(255,255,255,0.7);
  border-radius: var(--r-sm);
  padding: 10px 12px;
}
.svc-stat .lbl {
  font-size: 10.5px; font-weight: 600; letter-spacing: 0.05em;
  color: var(--eg-muted); text-transform: uppercase;
}
.svc-stat .val {
  font-size: 19px; font-weight: 700; color: var(--eg-navy);
  letter-spacing: -0.02em; line-height: 1.2; margin-top: 2px;
  font-variant-numeric: tabular-nums;
}
.svc-stat .sub {
  font-size: 10.5px; color: var(--eg-muted);
  margin-top: 1px;
}

/* Mini sparkline */
.spark {
  height: 30px; display: flex; align-items: flex-end; gap: 3px;
  margin-top: 6px;
}
.spark-bar {
  flex: 1; background: var(--svc-accent);
  border-radius: 2px;
  min-height: 4px;
  opacity: 0.7;
  transition: opacity .2s;
}
.svc-card:hover .spark-bar { opacity: 1; }

/* Quick actions */
.svc-actions {
  display: flex; flex-wrap: wrap; gap: 6px;
  position: relative;
}
.qa-chip {
  appearance: none; border: 0; cursor: pointer;
  font: inherit; font-size: 12px; font-weight: 500;
  padding: 6px 11px;
  background: rgba(255,255,255,0.6);
  border: 1px solid rgba(14,42,78,0.08);
  border-radius: 999px;
  color: var(--eg-navy);
  display: inline-flex; align-items: center; gap: 5px;
  transition: all .15s;
}
.qa-chip:hover {
  background: var(--svc-accent);
  color: white;
  border-color: transparent;
  transform: translateY(-1px);
}
.qa-chip svg { width: 12px; height: 12px; }

.svc-footer {
  display: flex; align-items: center; justify-content: space-between;
  padding-top: 14px;
  border-top: 1px dashed rgba(14, 42, 78, 0.1);
  position: relative;
}
.svc-meta {
  font-size: 11.5px; color: var(--eg-muted);
  display: flex; align-items: center; gap: 10px;
}
.svc-meta .dot-sep { width: 3px; height: 3px; border-radius: 50%; background: var(--eg-muted); opacity: 0.5; }

.btn-open {
  appearance: none; border: 0; cursor: pointer;
  font: inherit; font-size: 13px; font-weight: 600;
  padding: 8px 14px;
  border-radius: 999px;
  background: var(--svc-accent);
  color: white;
  display: inline-flex; align-items: center; gap: 6px;
  transition: all .2s;
  box-shadow: 0 4px 12px -2px var(--svc-accent);
}
.btn-open:hover { transform: translateX(2px); filter: brightness(1.08); }
.btn-open svg { width: 14px; height: 14px; transition: transform .2s; }
.btn-open:hover svg { transform: translateX(2px); }

/* ─── SIDEBAR ─── */
.sidebar {
  display: flex; flex-direction: column; gap: 18px;
  position: sticky; top: 90px;
  align-self: start;
}
.side-card {
  padding: 18px 20px;
  border-radius: var(--r-lg);
}
.side-title {
  font-size: 13px; font-weight: 700;
  color: var(--eg-navy);
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 14px;
}
.side-title .count {
  font-size: 11px; font-weight: 600;
  color: var(--eg-coral);
  background: rgba(232, 119, 34, 0.12);
  padding: 2px 8px; border-radius: 999px;
}

.alert-row {
  display: flex; gap: 11px;
  padding: 10px 0;
  border-bottom: 1px dashed rgba(14, 42, 78, 0.08);
}
.alert-row:last-child { border-bottom: 0; }
.alert-icon {
  flex-shrink: 0;
  width: 32px; height: 32px; border-radius: 10px;
  display: grid; place-items: center;
  background: var(--ar-bg, rgba(14, 42, 78, 0.08));
  color: var(--ar-fg, var(--eg-navy));
}
.alert-body { flex: 1; min-width: 0; }
.alert-title {
  font-size: 13px; font-weight: 600; color: var(--eg-navy);
  line-height: 1.3;
}
.alert-meta {
  font-size: 11.5px; color: var(--eg-muted);
  margin-top: 2px;
  display: flex; align-items: center; gap: 6px;
}
.alert-meta .src {
  font-weight: 600; color: var(--ar-fg, var(--eg-blue));
}

.update-row {
  display: flex; gap: 11px;
  padding: 10px 0;
  border-bottom: 1px dashed rgba(14, 42, 78, 0.08);
}
.update-row:last-child { border-bottom: 0; }
.update-dot {
  flex-shrink: 0;
  width: 10px; height: 10px; border-radius: 50%;
  background: var(--up-color, var(--eg-blue));
  margin-top: 5px;
  box-shadow: 0 0 0 4px rgba(43, 108, 176, 0.15);
}
.update-body { flex: 1; }
.update-text { font-size: 12.5px; color: var(--eg-navy); line-height: 1.4; }
.update-text b { font-weight: 600; }
.update-time { font-size: 11px; color: var(--eg-muted); margin-top: 2px; }

/* ─── LOGIN ─── */
.login-shell {
  position: relative;
  z-index: 2;
  min-height: 100vh;
  display: grid; place-items: center;
  padding: 24px;
}
.login-card {
  width: 100%; max-width: 440px;
  padding: 40px 40px 32px;
  border-radius: var(--r-xl);
  position: relative;
  overflow: hidden;
}
.login-card::before {
  content: ""; position: absolute; inset: 0;
  background:
    radial-gradient(circle at 0% 0%, rgba(232,119,34,0.15), transparent 50%),
    radial-gradient(circle at 100% 100%, rgba(43,108,176,0.12), transparent 50%);
  pointer-events: none;
}
.login-brand {
  display: flex; flex-direction: column; align-items: center;
  gap: 6px; margin-bottom: 28px;
  position: relative;
}
.login-brand img { height: 56px; width: auto; }
.login-tag {
  font-family: 'Instrument Serif', serif;
  font-style: italic;
  color: var(--eg-coral);
  font-size: 14px;
  margin-top: 2px;
}
.login-title {
  font-size: 24px; font-weight: 300;
  color: var(--eg-navy); letter-spacing: -0.02em;
  text-align: center;
  margin-bottom: 4px;
}
.login-title em {
  font-family: 'Instrument Serif', serif;
  font-style: italic;
  font-weight: 400;
  color: var(--eg-coral);
}
.login-sub {
  font-size: 13.5px; color: var(--eg-muted);
  text-align: center; margin-bottom: 26px;
}
.login-form { display: flex; flex-direction: column; gap: 14px; position: relative; }
.input-group { position: relative; }
.input-group label {
  display: block; font-size: 11.5px; font-weight: 600;
  color: var(--eg-muted); letter-spacing: 0.05em;
  text-transform: uppercase; margin-bottom: 6px;
}
.input-group input {
  width: 100%; height: 46px;
  border: 1px solid var(--eg-line);
  background: rgba(255,255,255,0.7);
  border-radius: 12px;
  padding: 0 14px 0 42px;
  font: inherit; font-size: 14px;
  color: var(--eg-text);
  outline: none;
  transition: all .2s;
}
.input-group input:focus {
  border-color: var(--eg-blue);
  background: white;
  box-shadow: 0 0 0 4px rgba(43, 108, 176, 0.1);
}
.input-group .ic {
  position: absolute; left: 14px; top: 33px;
  color: var(--eg-muted);
}
.login-row {
  display: flex; align-items: center; justify-content: space-between;
  margin-top: 4px;
  font-size: 12.5px; color: var(--eg-muted);
}
.login-row a { color: var(--eg-blue); text-decoration: none; font-weight: 500; }
.checkbox {
  display: inline-flex; align-items: center; gap: 7px; cursor: pointer;
  user-select: none;
}
.checkbox input { display: none; }
.checkbox .box {
  width: 16px; height: 16px;
  border: 1.5px solid var(--eg-muted);
  border-radius: 4px;
  display: grid; place-items: center;
  transition: all .15s;
}
.checkbox input:checked + .box {
  background: var(--eg-coral);
  border-color: var(--eg-coral);
}
.checkbox input:checked + .box::after {
  content: "✓"; color: white; font-size: 11px; font-weight: 700;
}
.btn-primary {
  width: 100%; height: 48px;
  border: 0;
  background: var(--eg-navy);
  color: white;
  font: inherit; font-size: 14px; font-weight: 600;
  border-radius: 12px;
  cursor: pointer;
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  transition: all .2s;
  margin-top: 6px;
  box-shadow: 0 6px 18px -4px rgba(14, 42, 78, 0.4);
}
.btn-primary:hover {
  background: var(--eg-coral);
  box-shadow: 0 8px 22px -4px rgba(232, 119, 34, 0.45);
  transform: translateY(-1px);
}
.divider {
  display: flex; align-items: center; gap: 12px;
  margin: 20px 0 14px;
  color: var(--eg-muted); font-size: 11.5px;
  text-transform: uppercase; letter-spacing: 0.08em;
}
.divider::before, .divider::after {
  content: ""; flex: 1; height: 1px; background: var(--eg-line);
}
.sso {
  display: grid; grid-template-columns: 1fr 1fr; gap: 10px;
}
.sso button {
  appearance: none;
  background: white;
  border: 1px solid var(--eg-line);
  border-radius: 10px;
  padding: 10px;
  font: inherit; font-size: 13px; font-weight: 500;
  color: var(--eg-navy);
  cursor: pointer;
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  transition: all .15s;
}
.sso button:hover { background: var(--eg-mist); transform: translateY(-1px); }
.login-foot {
  margin-top: 22px; text-align: center;
  font-size: 12px; color: var(--eg-muted);
}

/* Pill / chip */
.pill {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 3px 9px;
  border-radius: 999px;
  font-size: 11px; font-weight: 600;
  background: rgba(14,42,78,0.06); color: var(--eg-navy);
}

/* Service detail strip — small chart in calls card */
.call-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}
.call-bars {
  display: flex; align-items: flex-end; gap: 6px;
  height: 60px;
}
.call-bar {
  flex: 1; background: linear-gradient(180deg, var(--svc-accent), color-mix(in oklab, var(--svc-accent) 60%, white));
  border-radius: 4px;
  min-height: 6px;
  position: relative;
}

/* mood ring */
.mood-ring {
  position: relative;
  width: 60px; height: 60px;
}
.mood-ring svg { width: 100%; height: 100%; transform: rotate(-90deg); }
.mood-ring .center {
  position: absolute; inset: 0;
  display: grid; place-items: center;
  font-size: 13px; font-weight: 700; color: var(--eg-navy);
}

/* small details */
.kbd {
  font-family: ui-monospace, SFMono-Regular, monospace;
  font-size: 10.5px; font-weight: 600;
  padding: 2px 5px; border-radius: 5px;
  background: rgba(14,42,78,0.06);
  color: var(--eg-muted);
  border: 1px solid var(--eg-line);
}

/* ─── MODAL ─── */
.modal-backdrop {
  position: fixed; inset: 0; z-index: 100;
  background: rgba(14, 42, 78, 0.35);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  display: grid; place-items: center;
  padding: 24px;
  animation: fadeIn .2s ease;
}
@keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } }
.modal-card {
  width: 100%;
  max-height: calc(100vh - 48px);
  overflow-y: auto;
  border-radius: var(--r-xl);
  padding: 26px 28px 22px;
  position: relative;
  display: flex; flex-direction: column;
  gap: 14px;
  animation: slideUp .25s cubic-bezier(.2,.7,.2,1);
}
@keyframes slideUp {
  from { transform: translateY(20px); opacity: 0; }
  to { transform: none; opacity: 1; }
}
.modal-close {
  position: absolute; top: 14px; right: 16px;
  appearance: none; border: 0; cursor: pointer;
  width: 28px; height: 28px;
  border-radius: 50%;
  background: rgba(14,42,78,0.06);
  color: var(--eg-muted);
  font-size: 18px; line-height: 1;
  display: grid; place-items: center;
  transition: all .15s;
}
.modal-close:hover { background: rgba(14,42,78,0.12); color: var(--eg-navy); }
.modal-head {
  display: flex; gap: 14px; align-items: flex-start;
  padding-bottom: 6px;
}
.modal-head-icon {
  width: 42px; height: 42px; border-radius: 12px;
  color: white;
  display: grid; place-items: center;
  flex-shrink: 0;
}
.modal-title {
  font-size: 19px; font-weight: 700;
  color: var(--eg-navy); letter-spacing: -0.015em;
  line-height: 1.2;
}
.modal-sub {
  font-size: 13px; color: var(--eg-muted);
  margin-top: 3px; line-height: 1.4;
}

/* Modal fields */
.mfield { display: flex; flex-direction: column; gap: 6px; }
.mfield-lbl {
  font-size: 11.5px; font-weight: 600;
  color: var(--eg-muted); letter-spacing: 0.05em;
  text-transform: uppercase;
}
.mfield-hint {
  font-size: 11px; color: var(--eg-muted);
  margin-top: 2px;
}
.mrow-2 {
  display: grid; grid-template-columns: 1fr 1fr;
  gap: 14px;
}
.minput {
  width: 100%;
  border: 1px solid var(--eg-line);
  background: rgba(255,255,255,0.7);
  border-radius: 10px;
  padding: 10px 12px;
  font: inherit; font-size: 13.5px;
  color: var(--eg-text);
  outline: none;
  transition: all .15s;
  font-family: inherit;
}
.minput:focus {
  border-color: var(--eg-blue);
  background: white;
  box-shadow: 0 0 0 4px rgba(43, 108, 176, 0.1);
}
textarea.minput { resize: vertical; line-height: 1.5; }
select.minput {
  appearance: none;
  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='10' height='6' viewBox='0 0 10 6'><path fill='%235C6C82' d='M0 0h10L5 6z'/></svg>");
  background-repeat: no-repeat;
  background-position: right 12px center;
  padding-right: 32px;
}

/* Segmented */
.mseg {
  display: inline-flex;
  padding: 3px;
  background: rgba(14,42,78,0.06);
  border-radius: 10px;
  gap: 2px;
  flex-wrap: wrap;
}
.mseg-i {
  padding: 6px 12px;
  font-size: 12.5px; font-weight: 500;
  color: var(--eg-muted);
  border-radius: 8px;
  cursor: pointer;
  transition: all .15s;
}
.mseg-i:hover { color: var(--eg-navy); }
.mseg-i.on {
  background: white;
  color: var(--eg-navy);
  box-shadow: 0 1px 3px rgba(14,42,78,0.12);
}

/* Modal footer */
.modal-foot {
  display: flex; justify-content: flex-end;
  gap: 8px;
  margin-top: 8px;
  padding-top: 14px;
  border-top: 1px dashed rgba(14,42,78,0.1);
}
.mbtn {
  appearance: none; border: 0; cursor: pointer;
  font: inherit; font-size: 13px; font-weight: 600;
  padding: 9px 16px;
  border-radius: 10px;
  background: rgba(14,42,78,0.05);
  color: var(--eg-navy);
  transition: all .15s;
  display: inline-flex; align-items: center; gap: 6px;
}
.mbtn:hover { background: rgba(14,42,78,0.1); }
.mbtn.primary {
  background: var(--eg-navy);
  color: white;
  box-shadow: 0 4px 12px -2px rgba(14,42,78,0.25);
}
.mbtn.primary:hover { transform: translateY(-1px); filter: brightness(1.08); }

/* KPI mini cards in modals */
.mkpis {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 8px;
}
.mkpi {
  background: rgba(255,255,255,0.5);
  border: 1px solid rgba(255,255,255,0.7);
  border-radius: 10px;
  padding: 10px 12px;
  display: flex; flex-direction: column; gap: 1px;
}
.mkpi span {
  font-size: 10.5px; font-weight: 600; letter-spacing: 0.05em;
  color: var(--eg-muted); text-transform: uppercase;
}
.mkpi b {
  font-size: 19px; font-weight: 700; color: var(--eg-navy);
  letter-spacing: -0.02em; font-variant-numeric: tabular-nums;
}
.mkpi i {
  font-size: 11px; color: var(--eg-muted);
  font-style: normal;
}

/* Chart in modal */
.mchart {
  display: flex; align-items: flex-end; gap: 6px;
  height: 100px;
  padding: 6px;
  background: rgba(255,255,255,0.4);
  border-radius: 10px;
}
.mchart-bar {
  flex: 1;
  border-radius: 4px 4px 0 0;
  min-height: 6px;
  opacity: 0.85;
  position: relative;
  transition: opacity .15s;
}
.mchart-bar:hover { opacity: 1; }
.mchart-lbl {
  position: absolute; bottom: -16px; left: 0; right: 0;
  text-align: center; font-size: 9.5px; color: var(--eg-muted);
}

/* List */
.mlist { display: flex; flex-direction: column; gap: 2px; }
.mlist-row {
  display: grid;
  grid-template-columns: 1fr auto auto;
  gap: 12px;
  align-items: center;
  padding: 10px 12px;
  background: rgba(255,255,255,0.4);
  border-radius: 8px;
  font-size: 13px;
}
.mlist-row b { color: var(--eg-navy); }
.mlist-row i { color: var(--eg-muted); font-size: 11.5px; font-style: normal; }
.mlink {
  appearance: none; border: 0; cursor: pointer;
  background: transparent; padding: 4px 8px;
  font: inherit; font-size: 12px; font-weight: 600;
  color: var(--eg-blue); border-radius: 6px;
}
.mlink:hover { background: rgba(43,108,176,0.1); }

/* Table */
.mtable {
  background: rgba(255,255,255,0.4);
  border-radius: 10px;
  overflow: hidden;
}
.mtable-head, .mtable-row {
  display: grid;
  grid-template-columns: 1.6fr 1fr 0.8fr 0.6fr;
  gap: 10px;
  padding: 10px 14px;
  align-items: center;
  font-size: 12.5px;
}
.mtable .mtable-head {
  background: rgba(14,42,78,0.04);
  font-size: 10.5px; font-weight: 600;
  letter-spacing: 0.05em; text-transform: uppercase;
  color: var(--eg-muted);
}
.mtable-row {
  border-top: 1px solid rgba(14,42,78,0.06);
}
.mtable-row b { font-weight: 600; color: var(--eg-navy); }
.mtable-row i { font-style: normal; color: var(--eg-muted); font-size: 11.5px; }
.mtable-row .num { font-variant-numeric: tabular-nums; font-weight: 600; color: var(--eg-navy); }
.mtag {
  display: inline-flex; align-items: center;
  padding: 2px 8px; border-radius: 999px;
  font-size: 10.5px; font-weight: 600;
}
.mtag.live { background: rgba(47,133,90,0.15); color: #2F855A; }
.mtag.paused { background: rgba(232,119,34,0.15); color: var(--eg-coral); }
.mtag.draft { background: rgba(14,42,78,0.08); color: var(--eg-muted); }
.mtag.verified { background: rgba(47,133,90,0.15); color: #2F855A; }

/* Search */
.msearch {
  position: relative;
}
.msearch svg {
  position: absolute; left: 12px; top: 50%; transform: translateY(-50%);
  color: var(--eg-muted);
}
.msearch input {
  width: 100%;
  border: 1px solid var(--eg-line);
  background: rgba(255,255,255,0.7);
  border-radius: 10px;
  padding: 9px 12px 9px 36px;
  font: inherit; font-size: 13px;
  color: var(--eg-text);
  outline: none;
}
.msearch input:focus { border-color: var(--eg-blue); background: white; }

/* Drop area */
.mdrop {
  border: 1.5px dashed rgba(14,42,78,0.18);
  border-radius: 14px;
  padding: 26px 18px;
  text-align: center;
  background: rgba(255,255,255,0.4);
  cursor: pointer;
  transition: all .15s;
  color: var(--eg-muted);
}
.mdrop:hover {
  background: rgba(255,255,255,0.7);
  border-color: var(--svc-accent);
  color: var(--eg-navy);
}
.mdrop-h {
  margin-top: 8px;
  font-size: 13.5px; font-weight: 600; color: var(--eg-navy);
}
.mdrop-s {
  margin-top: 3px;
  font-size: 11.5px; color: var(--eg-muted);
}

/* Checkbox list */
.mcheck-list { display: flex; flex-direction: column; gap: 6px; }
.mcheck {
  display: flex; align-items: center; gap: 10px;
  font-size: 13px; color: var(--eg-navy);
  cursor: pointer;
}
.mcheck input[type="checkbox"] {
  appearance: none;
  width: 16px; height: 16px;
  border: 1.5px solid var(--eg-line);
  background: white;
  border-radius: 5px;
  cursor: pointer;
  position: relative;
  transition: all .15s;
}
.mcheck input[type="checkbox"]:checked {
  background: var(--svc-accent, var(--eg-coral));
  border-color: var(--svc-accent, var(--eg-coral));
}
.mcheck input[type="checkbox"]:checked::after {
  content: "✓"; color: white;
  position: absolute; inset: 0;
  display: grid; place-items: center;
  font-size: 11px; font-weight: 700;
}

/* Info bar */
.minfo {
  display: flex; align-items: center; gap: 8px;
  padding: 10px 12px;
  background: rgba(43, 108, 176, 0.08);
  color: var(--eg-blue);
  border-radius: 10px;
  font-size: 12.5px;
}
.minfo.warn {
  background: rgba(232, 119, 34, 0.1);
  color: var(--eg-coral);
}
.minfo b { font-weight: 700; }

/* Progress */
.mprog {
  position: relative;
  height: 8px;
  background: rgba(14,42,78,0.08);
  border-radius: 999px;
  overflow: hidden;
}
.mprog-bar {
  position: absolute; left: 0; top: 0; bottom: 0;
  background: var(--svc-accent);
  border-radius: inherit;
  transition: width .2s;
  animation: indeterminate 1.6s ease-in-out infinite;
}
@keyframes indeterminate {
  0% { transform: translateX(-100%); width: 30%; }
  100% { transform: translateX(400%); width: 30%; }
}
.mprog span {
  position: absolute; top: 14px; left: 0; right: 0;
  font-size: 11.5px; color: var(--eg-muted);
}

/* Chat */
.mchat {
  background: rgba(255,255,255,0.4);
  border-radius: 14px;
  padding: 12px;
  max-height: 280px;
  overflow-y: auto;
  display: flex; flex-direction: column; gap: 8px;
}
.mchat-row { display: flex; }
.mchat-row.user { justify-content: flex-end; }
.mchat-bubble {
  max-width: 75%;
  padding: 8px 12px;
  background: white;
  border-radius: 14px;
  font-size: 13px; line-height: 1.45;
  color: var(--eg-navy);
  box-shadow: 0 1px 3px rgba(14,42,78,0.08);
}
.mchat-in {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 8px;
}

/* Prompt rows */
.mprompt {
  display: flex; flex-direction: column; gap: 6px;
  padding: 12px;
  background: rgba(255,255,255,0.5);
  border-radius: 10px;
}
.mprompt b { color: var(--eg-navy); font-size: 13px; }

/* Customer rows for call insights */
.mcust {
  display: flex; align-items: center; justify-content: space-between;
  padding: 12px 14px;
  background: rgba(255,255,255,0.5);
  border-radius: 10px;
  gap: 12px;
}
.mcust-ph { font-weight: 600; color: var(--eg-navy); font-size: 13.5px; }
.mcust-pe { font-size: 11.5px; color: var(--eg-muted); margin-top: 2px; }
.mcust-score {
  display: flex; flex-direction: column; align-items: flex-end;
  padding: 6px 12px;
  border-radius: 10px;
  background: rgba(47,133,90,0.12);
}
.mcust-score b { font-size: 17px; color: #2F855A; font-weight: 700; }
.mcust-score i { font-size: 10.5px; color: #2F855A; font-style: normal; font-weight: 600; }
.mcust-score.danger { background: rgba(214,61,90,0.12); }
.mcust-score.danger b, .mcust-score.danger i { color: #D63D5A; }

/* ─── TOAST ─── */
.toast-stack {
  position: fixed; bottom: 24px; left: 50%; transform: translateX(-50%);
  display: flex; flex-direction: column; gap: 8px;
  z-index: 2147483645;
  pointer-events: none;
}
.toast {
  background: var(--eg-navy);
  color: white;
  padding: 11px 18px 11px 14px;
  border-radius: 999px;
  font-size: 13px; font-weight: 500;
  box-shadow: 0 12px 28px -8px rgba(14,42,78,0.35);
  display: inline-flex; align-items: center; gap: 10px;
  animation: toastIn .25s cubic-bezier(.2,.7,.2,1);
  pointer-events: auto;
}
.toast-ic {
  width: 22px; height: 22px; border-radius: 50%;
  background: var(--eg-coral);
  display: grid; place-items: center;
  color: white;
}
.toast.warn .toast-ic { background: #D97706; }
@keyframes toastIn {
  from { transform: translateY(20px); opacity: 0; }
  to { transform: none; opacity: 1; }
}

/* ─── FOOTER ─── */
.eg-footer {
  padding: 24px 32px 32px;
  font-size: 12px;
  color: var(--eg-muted);
  display: flex;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
  position: relative;
  z-index: 2;
}
.eg-footer b { color: var(--eg-navy); font-weight: 600; }

/* ─── RESPONSIVE ─── */

/* Tablet / small desktop — collapse sidebar */
@media (max-width: 1180px) {
  .main-grid { grid-template-columns: 1fr; padding: 8px 24px 32px; }
  .sidebar { position: static; }
  .hero { grid-template-columns: 1fr; padding: 28px 30px; }
  .hero-kpis { min-width: 0; }
  .hero h1 { font-size: 34px; }
}

/* Tablet portrait */
@media (max-width: 900px) {
  .eg-header { padding: 12px 16px; gap: 12px; }
  .eg-search { flex: 0 0 200px; }
  .eg-nav { gap: 2px; }
  .eg-nav button { padding: 7px 11px; font-size: 12.5px; }
  .cards-grid { grid-template-columns: 1fr; }
  .cards-grid > .svc-card:nth-child(5) { grid-column: 1; }
  .hero { margin: 20px; padding: 26px 28px; }
  .mkpis { grid-template-columns: repeat(2, 1fr); }
}

/* Mobile — full overhaul */
@media (max-width: 760px) {
  /* Containment — kill any horizontal overflow */
  .app { width: 100%; max-width: 100vw; overflow-x: hidden; }
  .main-grid, .hero, .eg-header, .eg-footer, .svc-card, .side-card,
  .login-card, .splash-card, .hdrop, .modal-card { max-width: 100%; }
  .main-grid > *, .cards-grid > *, .sidebar > * { min-width: 0; }

  /* Header — tight 2-row layout: brand+actions, then scrollable nav. Search hidden. */
  .eg-header {
    margin: 8px 8px 0;
    padding: 8px 10px;
    gap: 8px;
    flex-wrap: wrap;
    border-radius: 16px;
    align-items: center;
  }
  .eg-header .brand {
    padding-right: 10px;
    gap: 8px;
    border-right-color: rgba(14, 42, 78, 0.08);
  }
  .eg-header .brand img { height: 24px; }
  .eg-header .brand > div { line-height: 1.1; }
  .eg-header .brand-name { font-size: 9.5px; letter-spacing: 0.14em; }
  .eg-header .brand-sub { font-size: 12.5px; }

  .eg-search { display: none; } /* hide placeholder search on phones */

  .eg-nav {
    order: 4;
    flex: 1 1 100%;
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none;
    margin: 2px -2px -2px;
    padding: 2px 2px;
    scroll-snap-type: x proximity;
  }
  .eg-nav::-webkit-scrollbar { display: none; }
  .eg-nav button {
    flex: 0 0 auto;
    padding: 7px 12px;
    font-size: 12.5px;
    scroll-snap-align: start;
    min-height: 32px;
  }

  .eg-header .actions { gap: 5px; margin-left: auto; }
  .icon-btn, .avatar { width: 34px; height: 34px; }
  .icon-btn .dot { top: 4px; right: 4px; min-width: 14px; height: 14px; font-size: 9px; }

  /* Hero — single column, tighter, smaller kpi chips */
  .hero {
    margin: 10px 8px 8px;
    padding: 18px 16px;
    gap: 14px;
    border-radius: 18px;
  }
  .hero-greeting { font-size: 11.5px; margin-bottom: 5px; }
  .hero-greeting::before { width: 16px; }
  .hero h1 {
    font-size: 23px;
    line-height: 1.12;
    margin-bottom: 6px;
  }
  .hero h1 br { display: none; }
  .hero p { font-size: 12.5px; line-height: 1.45; max-width: 100%; }
  .hero-kpis {
    grid-template-columns: repeat(3, 1fr);
    gap: 6px;
    min-width: 0;
  }
  .hero-kpi { padding: 9px 10px; border-radius: 10px; }
  .hero-kpi .lbl { font-size: 9px; letter-spacing: 0.03em; }
  .hero-kpi .val { font-size: 17px; margin-top: 2px; }
  .hero-kpi .delta { font-size: 10px; margin-top: 2px; }

  /* Section heads */
  .section-head { margin: 10px 2px 8px; }
  .section-head h2 { font-size: 11.5px; }
  .section-head h2::before { width: 3px; height: 12px; }
  .section-head .meta { font-size: 11px; }

  /* Main grid */
  .main-grid {
    padding: 2px 8px 20px;
    gap: 10px;
  }

  /* Service cards */
  .cards-grid { gap: 10px; }
  .svc-card {
    padding: 14px 14px 12px;
    gap: 10px;
    border-radius: 16px;
  }
  .svc-head { gap: 10px; }
  .svc-icon { width: 36px; height: 36px; border-radius: 10px; }
  .svc-icon svg { width: 18px; height: 18px; }
  .svc-title { font-size: 15px; gap: 6px; flex-wrap: wrap; }
  .svc-subtitle { font-size: 11.5px; margin-top: 2px; }
  .svc-status { padding: 2px 7px; font-size: 10px; }
  .svc-stats { gap: 5px; }
  .svc-stat { padding: 7px 9px; border-radius: 8px; }
  .svc-stat .lbl { font-size: 9px; }
  .svc-stat .val { font-size: 15px; }
  .svc-stat .sub { font-size: 9.5px; }
  .svc-actions { gap: 5px; }
  .qa-chip { padding: 6px 10px; font-size: 11.5px; min-height: 30px; }
  .qa-chip svg { width: 11px; height: 11px; }
  .svc-footer { padding-top: 10px; gap: 8px; flex-wrap: wrap; }
  .svc-meta { font-size: 10.5px; flex: 1 1 auto; }
  .btn-open { padding: 7px 12px; font-size: 12px; }
  .svc-card:hover { transform: none; box-shadow: var(--glass-shadow); }
  .spark { height: 22px; }

  /* Sidebar */
  .sidebar { gap: 10px; }
  .side-card { padding: 14px 14px; border-radius: 14px; }
  .side-title { font-size: 12px; margin-bottom: 8px; }
  .alert-row { gap: 9px; padding: 8px 0; }
  .alert-icon { width: 28px; height: 28px; border-radius: 8px; }
  .alert-title { font-size: 12px; line-height: 1.3; }
  .alert-meta { font-size: 10.5px; }
  .update-row { gap: 9px; padding: 7px 0; }
  .update-text { font-size: 11.5px; }
  .update-time { font-size: 10.5px; }

  /* Footer */
  .eg-footer {
    padding: 14px 12px 18px;
    padding-bottom: max(14px, env(safe-area-inset-bottom));
    flex-direction: column;
    align-items: flex-start;
    gap: 4px;
    font-size: 11px;
  }

  /* Modal — bottom sheet */
  .modal-backdrop {
    padding: 0;
    align-items: flex-end;
  }
  .modal-card {
    max-height: 92vh;
    max-height: 92dvh;
    border-radius: 18px 18px 0 0;
    padding: 18px 16px max(16px, env(safe-area-inset-bottom));
    width: 100%;
    max-width: 100% !important;
    gap: 12px;
    animation: slideUpSheet .28s cubic-bezier(.2,.7,.2,1);
  }
  .modal-card::after {
    content: ""; position: absolute; top: 6px; left: 50%;
    width: 40px; height: 4px; margin-left: -20px;
    background: rgba(14,42,78,0.18); border-radius: 999px;
  }
  .modal-close {
    top: 12px; right: 12px;
    width: 30px; height: 30px;
    font-size: 18px;
  }
  .modal-head { gap: 10px; margin-top: 6px; }
  .modal-head-icon { width: 36px; height: 36px; border-radius: 10px; }
  .modal-title { font-size: 16px; }
  .modal-sub { font-size: 12px; }
  .mrow-2 { grid-template-columns: 1fr; gap: 10px; }
  .mkpis { grid-template-columns: repeat(2, 1fr); gap: 6px; }
  .mkpi { padding: 9px 11px; }
  .mkpi b { font-size: 16px; }
  .mtable { overflow-x: auto; }
  .mtable-head, .mtable-row { min-width: 480px; }
  .mchat-bubble { max-width: 85%; }
  .modal-foot {
    flex-direction: column-reverse;
    gap: 8px;
    margin-top: 4px;
  }
  .modal-foot .mbtn {
    width: 100%;
    justify-content: center;
    padding: 12px 16px;
    font-size: 14px;
    min-height: 44px;
  }
  .mseg { flex-wrap: nowrap; overflow-x: auto; max-width: 100%; }
  .mseg::-webkit-scrollbar { display: none; }
  .mseg-i { flex: 0 0 auto; }
  .minput { font-size: 16px; /* prevent iOS zoom on focus */ }

  /* Login */
  .login-shell { padding: 14px; min-height: 100dvh; }
  .login-card { padding: 26px 20px 22px; border-radius: 20px; }
  .login-brand { margin-bottom: 22px; }
  .login-brand img { height: 42px; }
  .login-title { font-size: 22px; }
  .login-sub { font-size: 12.5px; margin-bottom: 18px; }
  .input-group input { height: 46px; font-size: 16px; }
  .input-group .ic { top: 35px; }
  .btn-primary { height: 48px; font-size: 14.5px; }
  .sso { grid-template-columns: 1fr; }

  /* Splash */
  .splash-card { padding: 34px 26px 26px; width: min(340px, 88vw); }
  .splash-brand img { height: 50px; }
  .splash-ring { width: 140px; height: 140px; margin-left: -70px; top: -42px; }
  .splash-tag { font-size: 14px; }

  /* Toasts */
  .toast-stack {
    left: 12px; right: 12px;
    bottom: max(12px, env(safe-area-inset-bottom));
    transform: none;
    width: auto;
  }
  .toast { width: 100%; }

  /* Background orbs — soften on mobile (perf + readability) */
  .bg-orb { filter: blur(48px); opacity: 0.35; }
  .bg-orb.o1 { width: 300px; height: 300px; top: -100px; left: -80px; }
  .bg-orb.o2 { width: 260px; height: 260px; right: -100px; }
  .bg-orb.o3 { width: 240px; height: 240px; bottom: -100px; left: 20%; }
  .glass, .glass-strong {
    -webkit-backdrop-filter: blur(14px) saturate(160%);
    backdrop-filter: blur(14px) saturate(160%);
  }
}

/* Small phones */
@media (max-width: 380px) {
  .hero h1 { font-size: 21px; }
  .hero p { font-size: 12px; }
  .hero-kpi { padding: 8px 8px; }
  .hero-kpi .lbl { font-size: 8.5px; }
  .hero-kpi .val { font-size: 15px; }
  .hero-kpi .delta { font-size: 9.5px; }
  .svc-card { padding: 12px 12px 10px; }
  .svc-title { font-size: 14px; }
  .svc-stats { gap: 4px; }
  .svc-stat { padding: 6px 8px; }
  .svc-stat .val { font-size: 14px; }
  .eg-header .brand > div { display: none; }
  .eg-header .brand { padding-right: 8px; }
  .eg-header { padding: 7px 8px; margin: 6px 6px 0; }
  .icon-btn, .avatar { width: 32px; height: 32px; }
  .hero { margin: 8px 6px; padding: 16px 14px; }
  .main-grid { padding: 0 6px 18px; gap: 8px; }
  .section-head { margin: 8px 2px 6px; }
}

@keyframes slideUpSheet {
  from { transform: translateY(40px); opacity: 0; }
  to { transform: none; opacity: 1; }
}

/* Tweaks panel — compact on mobile */
@media (max-width: 760px) {
  .twk-panel,
  .twk-wrap,
  .twk-btn,
  [class^="twk-"][class*="panel"] {
    max-width: calc(100vw - 24px) !important;
  }
}
@media (max-width: 480px) {
  .twk-panel,
  .twk-wrap,
  [class^="twk-"][class*="panel"] {
    right: 10px !important;
    bottom: 10px !important;
    width: calc(100vw - 20px) !important;
  }
}

/* ─── SPLASH ─── */
.splash-root {
  position: fixed;
  top: 0; left: 0; right: 0;
  height: 100vh;
  height: 100dvh;
  z-index: 9999;
  opacity: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: opacity .8s cubic-bezier(.4,0,.2,1), transform .8s cubic-bezier(.4,0,.2,1), filter .8s ease;
}
.splash-root.is-exiting {
  opacity: 0;
  transform: scale(1.005);
  filter: blur(4px);
  pointer-events: none;
}
.splash-root.is-exiting .splash-card {
  transform: translateY(-6px);
  opacity: 0;
  transition: transform .7s cubic-bezier(.4,0,.2,1), opacity .6s ease;
}
.splash-shell {
  position: relative; z-index: 2;
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
}
.splash-card {
  position: relative;
  width: min(420px, 92vw);
  padding: 44px 44px 36px;
  border-radius: var(--r-xl);
  overflow: hidden;
  text-align: center;
  animation: splash-rise .7s cubic-bezier(.2,.7,.2,1) both;
}
.splash-card::before {
  content: ""; position: absolute; inset: 0;
  background:
    radial-gradient(circle at 0% 0%, rgba(232,119,34,0.15), transparent 50%),
    radial-gradient(circle at 100% 100%, rgba(43,108,176,0.12), transparent 50%);
  pointer-events: none;
}
.splash-ring {
  position: absolute;
  top: -56px; left: 50%;
  width: 180px; height: 180px;
  margin-left: -90px;
  border-radius: 50%;
  background:
    conic-gradient(from 200deg,
      rgba(232,119,34,0) 0deg,
      rgba(232,119,34,0.55) 90deg,
      rgba(90,169,230,0.55) 200deg,
      rgba(43,108,176,0) 320deg);
  filter: blur(18px);
  opacity: 0.7;
  animation: splash-spin 6s linear infinite;
  pointer-events: none;
}
.splash-ring-inner {
  position: absolute; inset: 26px;
  border-radius: 50%;
  background: radial-gradient(circle at 50% 50%, rgba(255,255,255,0.9), rgba(255,255,255,0) 65%);
}
.splash-brand {
  position: relative;
  display: flex; flex-direction: column; align-items: center;
  gap: 4px;
  margin: 6px 0 26px;
}
.splash-brand img {
  height: 64px; width: auto;
  filter: drop-shadow(0 6px 20px rgba(14, 42, 78, 0.18));
  animation: splash-logo-in .9s cubic-bezier(.2,.7,.2,1) .05s both;
}
.splash-tag {
  font-family: 'Instrument Serif', serif;
  font-style: italic;
  color: var(--eg-coral);
  font-size: 15px;
  letter-spacing: 0.01em;
  animation: splash-fade-in .8s ease .35s both;
}
.splash-progress {
  position: relative;
  height: 3px;
  width: 64%;
  margin: 0 auto;
  background: rgba(14, 42, 78, 0.08);
  border-radius: 999px;
  overflow: hidden;
}
.splash-progress > span {
  position: absolute; left: 0; top: 0; bottom: 0;
  width: 0%;
  background: linear-gradient(90deg, var(--eg-coral), var(--eg-sky));
  border-radius: 999px;
  animation: splash-fill 3000ms cubic-bezier(.4,.0,.2,1) forwards;
  box-shadow: 0 0 10px rgba(232,119,34,0.5);
}

@keyframes splash-rise {
  from { opacity: 0; transform: translateY(14px) scale(0.985); }
  to   { opacity: 1; transform: translateY(0)    scale(1); }
}
@keyframes splash-logo-in {
  from { opacity: 0; transform: translateY(8px) scale(0.96); }
  to   { opacity: 1; transform: translateY(0)   scale(1); }
}
@keyframes splash-fade-in {
  from { opacity: 0; transform: translateY(4px); }
  to   { opacity: 1; transform: translateY(0); }
}
@keyframes splash-fill {
  from { width: 0%; }
  to   { width: 100%; }
}
@keyframes splash-spin {
  to { transform: rotate(360deg); }
}

@media (prefers-reduced-motion: reduce) {
  .splash-card,
  .splash-brand img,
  .splash-tag,
  .splash-ring { animation: none; }
  .splash-progress > span { animation-duration: 600ms; }
}

/* ─── HEADER DROPDOWNS (notifications / settings) ─── */
.hdrop {
  position: absolute;
  top: calc(100% + 10px);
  right: 0;
  width: 360px;
  max-width: calc(100vw - 24px);
  border-radius: 18px;
  padding: 14px 14px 12px;
  z-index: 50;
  display: flex; flex-direction: column;
  gap: 8px;
  animation: hdropIn .18s cubic-bezier(.2,.7,.2,1);
  transform-origin: top right;
  /* Solid (override .glass-strong) */
  background: #ffffff;
  -webkit-backdrop-filter: none;
  backdrop-filter: none;
  border: 1px solid rgba(14, 42, 78, 0.08);
  box-shadow:
    0 20px 50px -12px rgba(14, 42, 78, 0.28),
    0 4px 14px -2px rgba(14, 42, 78, 0.10),
    0 0 0 1px rgba(14, 42, 78, 0.02);
}
.hdrop::before {
  content: "";
  position: absolute; top: -7px; right: 16px;
  width: 14px; height: 14px;
  background: #ffffff;
  border-left: 1px solid rgba(14, 42, 78, 0.08);
  border-top: 1px solid rgba(14, 42, 78, 0.08);
  transform: rotate(45deg);
  border-radius: 3px 0 0 0;
}
.hdrop-notify { width: 380px; }
.hdrop-settings { width: 280px; }

@keyframes hdropIn {
  from { opacity: 0; transform: translateY(-6px) scale(.98); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}

.hdrop-head {
  display: flex; align-items: center; justify-content: space-between;
  padding: 2px 4px 6px;
  border-bottom: 1px dashed rgba(14,42,78,0.1);
}
.hdrop-title {
  font-size: 13px; font-weight: 700; color: var(--eg-navy);
  display: inline-flex; align-items: center; gap: 8px;
  letter-spacing: 0.01em;
}
.hdrop-badge {
  font-size: 10.5px; font-weight: 700;
  padding: 2px 8px;
  border-radius: 999px;
  background: rgba(232, 119, 34, 0.14);
  color: var(--eg-coral);
}
.hdrop-link {
  appearance: none; border: 0; background: transparent;
  cursor: pointer;
  font: inherit; font-size: 11.5px; font-weight: 600;
  color: var(--eg-blue);
  padding: 4px 6px; border-radius: 6px;
  transition: background .15s;
}
.hdrop-link:hover:not(:disabled) { background: rgba(43,108,176,0.1); }
.hdrop-link:disabled { color: var(--eg-muted); opacity: 0.55; cursor: default; }

.hdrop-body {
  max-height: min(360px, 60vh);
  overflow-y: auto;
  margin: 0 -4px;
  padding: 0 4px;
  display: flex; flex-direction: column;
  gap: 2px;
  scrollbar-width: thin;
}
.hdrop-body::-webkit-scrollbar { width: 6px; }
.hdrop-body::-webkit-scrollbar-thumb { background: rgba(14,42,78,0.18); border-radius: 999px; }

.hdrop-empty {
  display: flex; flex-direction: column; align-items: center;
  gap: 8px; padding: 24px 12px;
  color: var(--eg-muted); font-size: 12.5px;
}

.hdrop-row {
  position: relative;
  display: flex; align-items: stretch;
  border-radius: 12px;
  transition: background .15s;
}
.hdrop-row:hover { background: rgba(14,42,78,0.04); }
.hdrop-row-main {
  flex: 1;
  display: flex; gap: 11px; align-items: flex-start;
  padding: 10px 8px 10px 10px;
  background: transparent; border: 0; cursor: pointer;
  text-align: left;
  font: inherit;
  border-radius: 12px;
}
.hdrop-row-ic {
  flex-shrink: 0;
  width: 32px; height: 32px; border-radius: 10px;
  display: grid; place-items: center;
  background: var(--ar-bg, rgba(14,42,78,0.08));
  color: var(--ar-fg, var(--eg-navy));
}
.hdrop-row-ic svg { width: 16px; height: 16px; }
.hdrop-row-body {
  display: flex; flex-direction: column; gap: 2px;
  min-width: 0; flex: 1;
}
.hdrop-row-title {
  position: relative;
  font-size: 12.5px; font-weight: 600;
  color: var(--eg-navy); line-height: 1.35;
  display: flex; gap: 7px; align-items: flex-start;
}
.hdrop-unread-dot {
  flex-shrink: 0;
  width: 7px; height: 7px;
  margin-top: 5px;
  border-radius: 50%;
  background: var(--eg-coral);
  box-shadow: 0 0 0 3px rgba(232,119,34,0.18);
}
.hdrop-row-meta {
  font-size: 11px; color: var(--eg-muted);
  display: flex; gap: 6px; align-items: center;
}
.hdrop-row-meta .src { color: var(--ar-fg, var(--eg-blue)); font-weight: 600; }
.hdrop-row.is-read .hdrop-row-title { color: var(--eg-muted); font-weight: 500; }
.hdrop-row.is-read .hdrop-row-ic { opacity: 0.65; }

.hdrop-row-x {
  appearance: none; border: 0; cursor: pointer;
  background: transparent;
  width: 28px;
  color: var(--eg-muted);
  font-size: 16px; line-height: 1;
  border-radius: 8px;
  margin: 6px 4px;
  opacity: 0; transition: opacity .15s, background .15s, color .15s;
}
.hdrop-row:hover .hdrop-row-x,
.hdrop-row:focus-within .hdrop-row-x { opacity: 1; }
.hdrop-row-x:hover { background: rgba(14,42,78,0.08); color: var(--eg-navy); }

.hdrop-foot {
  display: flex; justify-content: center;
  padding-top: 6px;
  border-top: 1px dashed rgba(14,42,78,0.1);
}
.hdrop-foot-btn {
  appearance: none; border: 0; cursor: pointer;
  background: transparent;
  font: inherit; font-size: 12px; font-weight: 600;
  color: var(--eg-muted);
  padding: 6px 10px; border-radius: 6px;
  transition: all .15s;
}
.hdrop-foot-btn:hover { background: rgba(14,42,78,0.06); color: var(--eg-navy); }

/* Settings popover */
.hdrop-user {
  display: flex; gap: 12px; align-items: center;
  padding: 4px 4px 12px;
  border-bottom: 1px dashed rgba(14,42,78,0.1);
}
.hdrop-user-avatar {
  width: 42px; height: 42px; border-radius: 50%;
  background: linear-gradient(135deg, #234876, #5AA9E6);
  color: white; display: grid; place-items: center;
  font-weight: 700; font-size: 14px;
  flex-shrink: 0;
  box-shadow: 0 2px 8px rgba(14,42,78,0.15);
}
.hdrop-user-body { min-width: 0; flex: 1; }
.hdrop-user-name {
  font-size: 13px; font-weight: 700;
  color: var(--eg-navy);
  text-transform: capitalize;
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.hdrop-user-email {
  font-size: 11.5px; color: var(--eg-muted);
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
  margin-top: 1px;
}

.hdrop-sect {
  font-size: 10px; font-weight: 700;
  letter-spacing: 0.08em; text-transform: uppercase;
  color: var(--eg-muted);
  padding: 8px 4px 2px;
}

.hdrop-seg {
  display: flex;
  padding: 3px;
  background: rgba(14,42,78,0.05);
  border-radius: 10px;
  gap: 2px;
}
.hdrop-seg button {
  flex: 1;
  appearance: none; border: 0; cursor: pointer;
  background: transparent;
  font: inherit; font-size: 11.5px; font-weight: 600;
  color: var(--eg-muted);
  padding: 6px 4px;
  border-radius: 8px;
  transition: all .15s;
  min-height: 30px;
}
.hdrop-seg button:hover { color: var(--eg-navy); }
.hdrop-seg button.on {
  background: white;
  color: var(--eg-navy);
  box-shadow: 0 1px 3px rgba(14,42,78,0.12);
}

.hdrop-divider {
  height: 1px;
  background: rgba(14,42,78,0.08);
  margin: 6px -4px;
}

.hdrop-item {
  appearance: none; border: 0; cursor: pointer;
  background: transparent;
  font: inherit; font-size: 13px; font-weight: 500;
  color: var(--eg-navy);
  display: flex; align-items: center; gap: 10px;
  padding: 9px 10px;
  border-radius: 10px;
  text-align: left;
  transition: background .15s, color .15s;
  min-height: 38px;
}
.hdrop-item:hover { background: rgba(14,42,78,0.05); }
.hdrop-item svg { color: var(--eg-muted); flex-shrink: 0; }
.hdrop-item.danger { color: #D63D5A; }
.hdrop-item.danger:hover { background: rgba(214,61,90,0.08); }
.hdrop-item.danger svg { color: #D63D5A; transform: rotate(180deg); }

/* Mobile — sheet-style popover anchored to viewport */
@media (max-width: 760px) {
  .hdrop {
    position: fixed;
    top: auto;
    bottom: 12px;
    left: 12px;
    right: 12px;
    width: auto;
    max-width: none;
    border-radius: 20px;
    padding: 14px 14px 14px;
    padding-bottom: max(14px, env(safe-area-inset-bottom));
    animation: hdropInMobile .25s cubic-bezier(.2,.7,.2,1);
    transform-origin: bottom center;
  }
  .hdrop-notify,
  .hdrop-settings { width: auto; }
  .hdrop::before { display: none; }
  .hdrop-body { max-height: 60vh; max-height: 60dvh; }
  .hdrop-row-x { opacity: 1; }
  .hdrop-foot { display: none; }
}
@keyframes hdropInMobile {
  from { opacity: 0; transform: translateY(20px); }
  to   { opacity: 1; transform: translateY(0); }
}